PRIVACY POLICY
This Privacy Policy describes how jewelleryjunky.com (the āSiteā or āweā) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.
Collecting Personal Information
When you visit the Site, we collect certain information about your device, your interaction, and similar information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we list & identify what āPersonal Informationā (of shoppers & visitors) we collect and why.
Device information
Examples of Device Personal Information collected: Version of web browser, IP address, time zone, cookie information, what part of the Site or products you view, search terms, and how you interact with the Site.
Purpose of collection: To load the Site curated for you, perform analytics on Site usage and optimize our Site.
Source of collection: Collected automatically when you access our Site using cookies, log files, web beacons, tags, or pixels.
Disclosure for business purposes: Shared with our processor Shopify.
Order information
Examples of Personal Information collected: Name, email address, phone number, billing address, shipping address and payment information (including credit card numbers in secured format).
Purpose of collection: To provide products or services to you, to fulfil our contract, to process your payment information, arrange for shipping, provide you with invoices and/or order confirmations, communicate with you, screen our orders for potential risk or fraud, and when in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
Source of collection: Collected from you.
Disclosure for business purposes: Shared with our processor Shopify.
Customer support information
Examples of Personal Information collected: Name, email address, phone number, billing address, shipping address, chat history (with a representative), call recording (for quality & training purposes) and purchase history (including product, service, and payment mode).
Purpose of collection: To provide customer support.
Source of collection: Collected from you.
Sharing Personal Information
We share your Personal Information with service providers to help us provide our services and fulfil our contracts with you, as described above.Ā
For example: We use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here- https://www.shopify.com/legal/privacy.
We may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to protect our rights otherwise.
Behavioural Advertising
As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may interest you.Ā
For example: We use Google Analytics to help us understand how our customers use the Site. You can read more about how Google uses your Personal Information here- https://policies.google.com/privacy?hl=en. You can also opt out of Google Analytics here- https://tools.google.com/dlpage/gaoptout.
We share information about your use of the Site, your purchases, and your interaction with our ads on other websites with our advertising partners. We collect and share some of this information directly with our advertising partners, and in some cases through the use of cookies or other similar technologies (which you may consent to, depending on your location).
For more information about how targeted advertising works, including how to opt out of it, you can visit the Network Advertising Initiativeās (āNAIā) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.
Additionally, you can opt out of some of these services by visiting the Digital Advertising Allianceās opt-out portal at: http://optout.aboutads.info/.
Using Personal Information
We use your personal information to provide our services to you, which include: offering products for sale, processing payments, shipping and fulfilment of your order, and keeping you up to date on new products, services, and offers.
Cookies
A cookie is a small amount of information thatās downloaded to your computer or device when you visit our Site. We use a number of different cookies, including functional, performance, advertising, and social media or content cookies. Cookies improve your browsing experience by allowing the website to remember your actions and preferences (such as login and region selection). This means you donāt have to re-enter this information each time you return to the site or browse from one page to another. Cookies also provide information on how people use the website, for instance, whether itās their first time visiting or if they are frequent visitors.
We use the following cookies to optimise your experience on our Site and to provide our services.
The length of time that a cookie remains on your computer or mobile device depends on whether it is a āpersistentā or āsessionā cookie. Session cookies last until you stop browsing and persistent cookies last until they expire or are deleted. Most of the cookies we use are persistent and will expire between 30 minutes and two years from the date they are downloaded to your device.
You can control and manage cookies in various ways. Please keep in mind that removing or blocking cookies can negatively impact your user experience and parts of our website may no longer be fully accessible.
Most browsers automatically accept cookies, but you can choose whether or not to accept cookies through your browser controls, often found in your browserās āToolsā or āPreferencesā menu.Ā
Additionally, please note that blocking cookies may only partially prevent how we share information with third parties such as our advertising partners. To exercise your rights or opt out of certain uses of your information by these parties, please follow the instructions in the āBehavioural Advertisingā section above.
Do Not Track
Please note that because there is no consistent industry understanding of how to respond to āDo Not Trackā signals, we do not alter our data collection and usage practices when we detect such a signal from your browser.
By using our website, you (the visitor) agree to allow third parties to process your IP address, in order to determine your location for the purposes like currency conversion. You also agree to have that currency stored in a session cookie in your browser (a temporary cookie which gets automatically removed).
Changes
We may update this Privacy Policy from time to time in order to reflect changes to our practices or for other operational, legal, or regulatory reasons.
Contact
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at jewelleryjunkyoffcial@gmail.com
Last updated: 17.07.2023